Ordering FAQs
Order at table
Ordering via our app? Take a look at our FAQs below, or just ask our team if you need any help. If you prefer to have your order taken by a server, please ask a member of the team.
If you have any questions in advance of your visit, you can also contact our Customer Services team for further information.
What are the different ordering options?
How do I place my order by app?
When will my food arrive?
How do I order different courses?
How do we order as a group?
How do I remove a product from my order?
Do I need a phone to order?
Can I make adjustments to a dish?
Can I use a gift card to pay?
Can I leave a tip?
How do I notify you of an allergy?
I have a problem with your ordering site.
How can I get a refund?
Do I need to do anything to prepare for my visit?
What if I don't want to use the app to order?
Do you offer table service?
Can I mix and match app and table service?
Click & Collect
These FAQs will help you to place an order with our Click & Collect service.
If you need any other help, please contact the restaurant you would like to collect from, or get in touch with our Customer Services team.