Ordering FAQs
Order at table
Ordering via our app? Take a look at our FAQs below, or just ask our team if you need any help. If you prefer to have your order taken by a server, please ask a member of the team.
If you have any questions in advance of your visit, you can also contact our Customer Services team for further information.
How do I place my order by app?
When will my food arrive?
How do I order different courses?
How do we order as a group?
How do I remove a product from my order?
Do I need a phone to order?
Can I make adjustments to a dish?
Can I use a gift card to pay?
Can I leave a tip?
How do I notify you of an allergy?
I have a problem with your ordering site.
How can I get a refund?
Do I need to do anything to prepare for my visit?
What if I don't want to use the app to order?
Do you offer table service?
Can I mix and match app and table service?
Click & Collect
These FAQs will help you to place an order with our Click & Collect service.
If you need any other help, please contact the restaurant you would like to collect from, or get in touch with our Customer Services team.